Terms of Service
Effective Date: 1 November 2024
Welcome to Product Genius! These Terms of Service (“Terms”) govern your access to and use of the Product Genius platform, including our applications, tools, and services (collectively, the “Services”). By accessing or using Product Genius, you agree to be bound by these Terms and our Privacy Policy.
1. Who We Work With
Product Genius is a B2B software platform primarily designed for ecommerce businesses, especially Shopify merchants. To use our Services, you must be at least 18 years old and legally able to enter into contracts.
2. Your Account
To use Product Genius, you’ll need to create an account. You’re responsible for keeping your login credentials secure and for any activity under your account. Please notify us immediately if you suspect unauthorized access.
3. Your Data
You retain all rights to your data. By using Product Genius, you grant us permission to process and analyze your data to provide our Services (like personalized product recommendations, analytics, and automated merchandising). We will never sell your data.
For more details, see our Privacy Policy.
4. Acceptable Use
You agree not to:
Use our Services for illegal, harmful, or fraudulent activities.
Interfere with or disrupt our systems or other users.
Resell, license, or reverse-engineer our software.
We may suspend or terminate your account if you violate these rules.
5. Fees and Billing
Some features of Product Genius require payment. By subscribing, you agree to pay the fees as described in your plan. Subscriptions automatically renew unless you cancel before the renewal date.
We use third-party payment providers and do not store your payment information.
6. Intellectual Property
Product Genius owns all intellectual property rights in the platform. You may use our Services only as permitted by these Terms. You may not copy, modify, or distribute any part of our software or content without our written permission.
7. Warranties & Disclaimers
We strive to keep Product Genius available and accurate, but we can’t guarantee it will always be perfect. Our Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied.
8. Limitation of Liability
To the extent permitted by law, Product Genius and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the Services.
Our total liability for any claim under these Terms is limited to the amount you’ve paid us in the past 12 months.
9. Termination
You may stop using Product Genius at any time. We may suspend or terminate your account for violations of these Terms, failure to pay, or suspected abuse of the platform.
10. Changes to These Terms
We may update these Terms from time to time. If we do, we’ll notify you by email or through the platform. Continuing to use the Services after changes means you accept the new terms.
11. Governing Law
These Terms are governed by the laws of Delaware, USA. Any disputes will be resolved in the courts of that jurisdiction.
12. Contact Us
Have questions? Reach out to us anytime at support@productgenius.io.